Terms of Service

Last updated: 19 August 2026

Terms of Service

Last updated: 19 August 2026

Welcome to Manjari Chikankari.

These Terms of Service (“Terms”) govern your access to and use of mymanjari.in (“Website”) and any purchase made through the Website.

The Website is operated by Manjari Fashions, under the brand name Manjari Chikankari.

By accessing the Website, browsing our products or placing an order, you agree to these Terms. Please read them carefully before using the Website or placing an order.

1. About Manjari Chikankari

Manjari Chikankari is a Lucknow-based brand offering handcrafted products featuring authentic Chikankari and related hand-embroidery work.

Our products may include sarees, unstitched fabrics, dupattas, kurtas, menswear, home linen and other handcrafted textile products.

Because many of our products are handcrafted, natural variations in embroidery, fabric texture, colour, motif placement and finishing may occur. Such variations are an inherent characteristic of handmade craftsmanship.

2. Eligibility to Use the Website

By using this Website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are using the Website on behalf of another person or organisation, you confirm that you have the authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, measurements, colours and other information displayed on the Website are accurate.

However:

• Actual colours may vary depending on your device, screen settings and lighting.

• Handcrafted products may have minor variations in embroidery, texture, thread placement and finishing.

• Measurements may have minor variations depending on the product and manufacturing process.

• Product photographs are intended to represent the product as accurately as reasonably possible.

• Where a model photograph is used to demonstrate how an unstitched fabric may look after stitching, the stitched garment and accessories shown may be for styling or visualisation purposes only and may not form part of the product being sold.

Customers should carefully read the product description and specifications before placing an order.

4. Product Availability

All products are subject to availability.

Because Manjari Chikankari frequently offers limited or individual handcrafted pieces, a product may become unavailable before or after an order is placed.

If we are unable to fulfil an accepted order due to an unexpected stock or availability issue, we will contact you and provide an appropriate resolution, which may include cancellation and refund.

5. Prices

All product prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice.

A price change will not affect an order that has already been accepted and confirmed, except where there is an obvious pricing or technical error.

Applicable taxes, shipping charges and other charges, where relevant, will be displayed or communicated during the purchase process.

6. Orders

When you place an order through the Website, you are making a request to purchase the selected products.

An order confirmation may be sent to the email address or contact details provided by you.

We reserve the right to cancel or decline an order in circumstances including:

• Product unavailability

• Incorrect product or pricing information

• Suspected fraudulent or unauthorised activity

• Errors in order information

• Technical or system errors

• Inability to deliver to the provided address

• Other circumstances permitted under applicable law

If an order is cancelled by us after payment has been received, the applicable amount will be refunded in accordance with our refund procedures.

7. Customer Information

You are responsible for providing accurate information when placing an order, including:

• Full name

• Mobile number

• Email address

• Billing address

• Shipping address

We are not responsible for delays, failed delivery or additional charges resulting from incorrect or incomplete information provided by the customer.

8. Payment

Payments may be processed through third-party payment gateways or payment service providers available on the Website.

By submitting payment information, you represent that you are authorised to use the selected payment method.

We do not ordinarily receive or store your complete card or banking credentials. Payment information is processed by the relevant payment service provider according to its terms and security practices.

9. Shipping

We currently ship across India.

Our standard shipping charges are:

• Orders above ₹2,499: Complimentary shipping

• Orders below ₹2,499: Flat shipping charge of ₹100

Orders are generally processed and dispatched within 5 working days, although certain products may require additional preparation.

For complete information about shipping, delivery and related matters, please refer to our Shipping Policy.

10. Returns, Exchanges and Refunds

Eligible products may be returned or exchanged within 7 days of delivery, subject to the conditions described in our Refund, Return & Exchange Policy.

Products must generally be unused, unworn, unwashed, unaltered and returned with their original tags and packaging.

Customised, altered or otherwise specially prepared products may be subject to different return conditions.

For complete information, please refer to our Refund, Return & Exchange Policy.

11. Handcrafted Products

Manjari Chikankari products may involve hand embroidery and hand-finishing.

Small variations in:

• Stitching

• Motif placement

• Thread texture

• Embroidery density

• Fabric texture

• Colour

• Hand-finished details

may occur.

These characteristics are part of the nature and individuality of handcrafted products and should not automatically be treated as defects.

12. Intellectual Property

All content appearing on this Website, including but not limited to:

• Brand name and logo

• Product names

• Product descriptions

• Photographs

• Videos

• Graphics

• Website design

• Text

• Original written content

• Collection names

• Editorial and educational material

is owned by or licensed to Manjari Fashions/Manjari Chikankari, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, transmit or commercially exploit Website content without prior written permission.

The Manjari Chikankari name, logo, branding and original creative material may not be used in a manner that suggests unauthorised association with our business.

13. Website Use

You agree to use the Website only for lawful purposes.

You must not:

• Attempt to gain unauthorised access to the Website or its systems

• Introduce malicious software or harmful code

• Interfere with the operation or security of the Website

• Use automated systems to scrape or copy Website content without permission

• Use the Website for fraudulent purposes

• Misrepresent your identity or information

• Attempt to interfere with another customer's use of the Website

We reserve the right to restrict or terminate access where misuse or unauthorised activity is reasonably suspected.

14. Third-Party Services and Links

The Website may use or link to third-party services, including payment providers, delivery partners, analytics services, social-media platforms and other technology providers.

Third-party services may operate under their own terms and privacy policies.

Manjari Fashions is not responsible for the independent policies, practices, availability or content of third-party websites or services.

15. Accuracy of Website Information

We make reasonable efforts to keep the Website information current and accurate.

However, occasional typographical errors, technical errors, omissions or inaccuracies may occur.

We reserve the right to correct such errors and update Website information when identified.

Where an obvious technical or pricing error materially affects an order, we may contact the customer before proceeding with the order.

16. Website Availability

We endeavour to keep the Website available and functioning properly.

However, we do not guarantee uninterrupted or error-free access at all times.

The Website may occasionally be unavailable due to maintenance, technical problems, upgrades, security issues or circumstances outside our reasonable control.

17. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

Please review the Privacy Policy before using the Website or placing an order.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, products, Website, technology or applicable legal requirements.

The latest version will be published on this page with an updated “Last updated” date.

Your continued use of the Website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

19. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable consumer-protection and other mandatory legal provisions, disputes arising in connection with these Terms or purchases made through the Website shall be subject to the jurisdiction of the competent courts in Lucknow, Uttar Pradesh.

20. Contact Us

For questions regarding these Terms, your order or any Website-related matter, please contact us:

Manjari Fashions
Brand: Manjari Chikankari

Phone: 9935701844
Email: mymanjari2022@gmail.com

Registered Address:
13/44 Sector 13, Indira Nagar,
Munshi Pulia Chauraha,
Lucknow, Uttar Pradesh – 226016

Shipping Address:
D-301, Rohtas Presidential Towers,
Vibhuti Khand, Gomti Nagar,
Lucknow – 226010

GSTIN: 09AGEPM7031M1Z3